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VISION FOR THE FUTURE
We at Offco Towercor believe our continued success in the office furniture business rests in large measure on our commitment to make excellence a driving force in our corporate culture and in our customer relationships. Company-wide, we are implementing an ongoing series of programs to make quality the daily bottom-line at Offco Towercor, with a goal of zero defects in the work activities of every Offco Towercor member and every company activity.
We at Offco Towercor know that our future depends upon our ability to continually deliver higher value to our customers through increased efficiency and improved productivity in the products and services we offer. So, we always listen carefully to our customers’ needs, and respond with durable, feature-laden products and services that add value to our customers’ businesses. Of course and most importantly, this includes ongoing investments in developing new ways to provide customers with better office environment solutions that are more cost effective.
To guide us toward the mutual achievement of our vision for the future, we have established five strategic goals:
Customer Satisfaction and Quality
Anticipate customer needs and respond with high quality products and services.
Cost Effectiveness
Identify ways to eliminate waste and reduce cycle times.
Information Services
Use information technology as a tool to manage the business.
Human Resources
Participate in training programs and develop personal capabilities.
Innovation
Promote alternative ways of doing things and creative solutions.
MISSION STATEMENT
To be the “True Provider” of solutions oriented contract furniture manufacturers that will support servicing the needs of our client portfolio across Canada and within the U.S.A. |
